Health Services Administrator; RN

Overview

MEDIKO
:
Mission driven & committed to delivering high-quality medical care to the communities we serve. Our dedicated Healthcare Professionals find meaning, support and new opportunities to learn and grow their skills every day. It’s what sets us apart from other healthcare industries and drives our success in the correctional healthcare space. Whether you are just graduating from nursing school or bringing years of experience to your new position at MEDIKO, you will benefit from our competitive compensation, commitment to safety and exposure to the diverse healthcare needs of the clients we serve.

If you’re ready to take on a role that will enrich your career and make a real impact to your community, we encourage you to APPLY TODAY to get the conversation started!

The Health Services Administrator (RN) will oversee the management of healthcare services within a correctional facility, ensuring the delivery of high-quality, efficient, and compliant care. This role will manage staff, coordinate healthcare operations, and ensure adherence to regulatory requirements and facility policies. The Health Services Administrator (RN) will also work closely with senior leadership to develop and implement strategies for continuous improvement in patient care, resource allocation, and operational performance.

How YOU can Make an Impact:

• Leadership & Team Management
• Provide strong leadership to the medical unit(s), ensuring the highest standards of care and treatment for inmate patients. Inspire and motivate staff to achieve operational goals, fostering a culture of continuous improvement and professional excellence.
• Mentor and develop staff, providing coaching, counseling, and performance management support. Conduct annual performance evaluations and ensure all staff members are recognized for their contributions. Create a positive, productive work environment that emphasizes teamwork, accountability, and patient care excellence.
• Manage staffing levels to meet contractual requirements and ensure optimal patient care. Oversee scheduling to balance workload effectively, prevent burnout, and maintain compliance with staffing ratios.
• Address staffing challenges proactively by collaborating with HR to recruit, hire, and retain qualified medical personnel. Monitor staffing turnover rates and retention, identifying opportunities to improve employee satisfaction and reduce turnover.
• Ensure that all team members comply with company policies, procedures, and safety standards, maintaining accurate personnel records and resolving any employee grievances in alignment with MEDIKO’s standards and applicable regulations.
• Contract & Client Relationship Management
• Act as the primary liaison between the facility’s jail administration and MEDIKO, ensuring a collaborative and professional relationship. Represent MEDIKO’s interests in client leadership meetings and problem-solve any concerns or operational issues that arise.
• Oversee the contract compliance of all healthcare services delivered, ensuring the facility meets or exceeds contractual expectations and healthcare standards. Monitor the contract’s performance indicators and ensure corrective actions are taken when necessary.
• Maximize customer retention by consistently addressing any client concerns, resolving issues promptly, and ensuring high levels of satisfaction with the healthcare services provided. Maintain proactive communication with facility leadership to address emerging needs and maintain client relationships.
• Operations Management & Efficiency
• Oversee daily operations of the medical unit(s), ensuring efficiency and effectiveness in service delivery. Implement operational strategies to improve workflow, reduce delays, and optimize resource utilization.
• Ensure compliance with all policies, procedures, and safety regulations, including infection control, medication management, and emergency protocols. Maintain a clean and safe environment in line with regulatory standards and MEDIKO’s operational guidelines.
• Regularly assess the quality of healthcare services, conducting audits and reviews to ensure that services meet both internal and external…