Social Worker Care Manager - Maryview Medical Center

Overview

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Bon Secours is a faith-based and patient-focused organization committed to enhancing the health and well-being of all people in mind, body and spirit through exceptional patient care. We seek people who share our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job posting reference: 505P0A - Social Worker Care Manager – Maryview Medical Center

The Social Worker Care Manager is responsible for providing appropriate interventions and discharge planning services to patients and families and facilitates a smooth transition for the patient throughout the continuum of care by accessing hospital, community, and governmental resources. They also provide clinical supervision to peers, Social Workers, and students.

• Identifies and prioritizes patients in need of social services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost-effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
• Completes all necessary documentation. Maintains, clear, concise, and timely documentation in the patient record to reflect the needs of the patients.
• Documentation reflects plan of care to address post-hospital care needs and resources and evidence of patient, family, or caregiver involvement in planning. Ensures patient’s and caregiver’s treatment goals and preferences are incorporated into the transition of care planning and communicated to the multidisciplinary team.
• Follows standardized practices and processes related to Advance Care Planning, Length of Stay management and readmission prevention.
• Supports denial prevention related to medical necessity by addressing/removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Supports and promotes assertive, proactive care for patients, assisting in removing barriers to timely testing and treatment. Ensures resources are utilized appropriately and offers alternatives to acute care to the care team.

• Bachelor of Social Work (required)
• Master’s degree in social work or healthcare related field (preferred)

• BLS Basic Life Support – American Heart Association (required)
• Licensed as a Social Worker in state of practice (required, preferred in VA)
• Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification (preferred)

• 1 year of experience in clinical setting (required)
• 3 years of experience in an acute care clinical setting (preferred)
• Ambulatory or post-acute care coordination experience (preferred)

None

• Hard/Tech/Clinical Skills
  • Social Work
  • Care Management
  • Ethics
  • End of Life Ethics
  • Patient Advocacy
  • Clinical Supervision
  • Microsoft Office
  • Ability to prioritize many simultaneous demands and tolerate frequent interruptions
• Soft / Interpersonal Skills
  • Attention to detail
  • Critical thinking
  • Communication with family members
  • Conflict resolution
  • Active listening
  • Relationship building
  • Effective problem solving
  • Teamwork
  • Open to change
  • Collaboration
  • Communication
  • Displays empathy
  • Negotiation skills
  • Time management
  • Prioritization

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at