Ward Clerk

About us:

For the past 85 years, Stephens County Hospital has been a trusted name in the community, striving for excellence and delivering professional and compassionate care. Our dedicated staff of approximately 475 employees has a heart for healthcare and realizes how precious the gift of good health can be.

Stephens County Hospital is a 96-bed acute care hospital located in Toccoa, Georgia. We are nestled in the beautiful foothills of Northeast Georgia where our family-oriented community offers many cultural and civic opportunities as well as numerous outdoor activities.

Stephens County Hospital is a member of the Georgia Hospital Association, American Hospital Association and Georgia Alliance of Community Hospitals. Stephens County Hospital is fully accredited by the Joint Commission, the nation’s premier healthcare monitoring agency.

Ward Clerk - Full Time - Day Shift

4 - 10 hour shifts

The Ward Clerk is responsible for performing clerical duties of a nursing unit; acting as the receptionist for the unit during an assigned shift; and for the organization of supplies and environment of the nursing station..

Education:

High School Graduate or equivalent

Experience:

Knowledge of medical terminology preferred.

Computer experience preferred.

• Answers phone and refer calls to proper person.
• Answers intercom and refers calls to proper person.
• Greets visitors, patients and staff.
• Provides necessary assistance to visitors, patients, and staff.
• Ensures coverage of nurse’s station during shift.
• Maintains consistently good telephone etiquette.
• Operates computer for order entry, running reports and label making.
• Records information to chart.
• Requisition s interdepartmental services.
• Files laboratory and x-ray reports.
• Ensures transportation of requisitions and specimens.
• Processes transfers and discharges.
• Audits charts for all documentation sheets. Prints off any missing portions and places in chart.
• Completes charges according to computer policy.
• Places all end of shift printouts in correct chart.
• Utilizes universal precautions in all aspects of work practice.
• Communicates positive culture reports to nurse in a timely manner.
• Remains compliant with hospital Hand Hygiene Policy.
• Maintains knowledge of hospital acquired infection rate and the measures being taken to decrease incident rate.
• Assists in maintaining cleanliness, order, and an attractive environment at all times.

• Ability to compile, code and categorize, or verify information/data
• Strong organizational and interpersonal skills
• Ability to determine appropriate course of action in more complex situation
• Ability to work independently, exercise creativity, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, with excellent verbal and written communication skills

• Perform other duties as assigned or requested.

• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services as needed.

• May need to standfor up to 6-8 hours at a time
• Physically demanding, high-stress environment
• May be up walking on feet up to 8 hours per day
• Must be able to push computer on wheels for beside registration
• Have near normal hearing – able to hear alarms/telephone/normal speaking voice/ webinars
• Have near normal vision – clarity of vision (both near and far) either…