Inpatient Clinical Coordinator

General Description

Under the direction of the Operations Manager, the Clinical Coordinator plans, supervises, and coordinates daily clinical practice operations. This position works collaboratively with Physician and NBMS senior leadership to achieve and maintain clinical quality, financial viability, service excellence, and customer satisfaction. The position is full‑time, 40 hours per week, Monday–Friday, 8:00 am–5:00 pm. The Coordinator reports directly to the Operations Manager and indirectly to the Executive Director.

• Understands, supports and communicates to the practice the North Brevard Medical Support and Parrish Medical Center’s vision, strategic plan, and business plan.
• Works collaboratively with senior leadership to align practice goals with the organization’s mission and ensure outstanding quality and service.
• Adheres to North Brevard Medical Support and Parrish Medical Center’s policy and procedure for human resource management, applying such policies consistently with input from senior leadership.
• Demonstrates effective hiring and management of staff with input from senior leadership.
• Works collaboratively with senior leadership to oversee financial control systems, accounts receivable, and budgets.
• Utilizes financial and operational principles in daily practice operations.
• Cultivates a relationship of mutual respect and trust with providers and staff.
• Works in conjunction with Operations Manager, Human Resources Manager, and Executive Director to facilitate provider understanding and acceptance of good business management.
• Maintains a relationship with Case Management, ED, Security, Nursing, Clinical Informatics, and Medical Staff Services to ensure physician participation, physician scheduling, and patient follow‑through.
• Seeks out opportunities to network and enhance practice management knowledge; actively participates in organizational activities and continuing education.
• Exhibits professionalism in dress, style, and manner.
• Coordinates all clinical elements of the inpatient practice (e.g., death certificates, prescription refills, home health/PT/ST orders, care plans, patient calls) and collaborates with physicians to resolve issues.
• Contributes to financial viability through service quality and clinical excellence. Ensures appropriate information systems and communication systems are available to efficiently meet practice needs.
• Coordinates ordering of supplies for the office, schedules for physicians, administrative requests, patient requests, call schedules, and other administrative duties as assigned.
• Oversees all clinical elements for multiple inpatient departments to ensure patient satisfaction, prompt handling of prescription refill requests, timely dictation and e‑signature of medical records, and rapid response to patient requests.
• Supports and applies a working knowledge of North Brevard Medical Support and Parrish Medical Center’s standards, department policies, and procedures.
• Upholds all applicable regulatory agency guidelines.
• Adheres, supports, and embodies North Brevard Medical Support and Parrish Medical Center’s customer service commitment to excellence.
• Performs similar or related duties as assigned.
• Knows fire, disaster, and safety procedures and regulations as they pertain to the work area.

Formal

Education:

• Candidates must possess a High School Diploma or GED; a college degree is preferred. Vocational or other technical school, certification, training, or apprenticeship beyond high school is required.

Work Experience: 1 to < 5 years

Required Licenses, Certifications, Registrations:

• Registration by the American Medical Technologists, certification as a Medical Assistant by the American Association of Medical Assistants, or two years work experience preferred.

Not Applicable

Full‑time

Health Care Provider

Hospitals and Health Care