Program Assistant

Department:
Business Office

Schedule/Status:
Day;
Full Time

Standard Hours/Week: 40

The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare. The Program Assistant is responsible for providing administrative support Revenue Cycle including the leadership team in the Business Office, Patient Access, and Revenue Integrity.

• Greeting and assisting all patients, customers, and vendors presenting to the Business Office entrance.
• Answers all incoming calls, transfers or directs callers appropriately.
• Takes payments, generates receipts, balances cash drawer and processes daily deposit for Finance.
• Sorts and distributes mail from patients, payors, CMS and various hospital contacts including processing of returned mail.
• Create, run, update, copy and distribute monthly reporting, including invoice review and validation and submit vendor invoices to Finance for processing and payment.
• Manages department purchasing including supply orders and invoice processes.
• Responsible for processing Bankruptcies appropriately per Business Office Policy.
• Assists Revenue Cycle management in scheduling meetings, interviews, luncheons, etc. Assists with Access requests. Places tickets for maintenance requests.
• Performs clerical duties to include gathering information, document preparation as well as filing and organizing information. Track, list and file department contracts.
• Performs additional duties as assigned.
• Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

• Formal
  
  Education:
  
  High School Diploma or GED required.
• Work Experience:
  
  2 years to < 3 years.
• Required Licenses, Certifications, Registrations: N/A