PC Tech Support

Job Description

The PC Technical Support Technician provides hands‑on, onsite technical support within a fast‑paced manufacturing environment. This role supports production‑line computer systems, office hardware, network‑connected devices, and industrial printers, ensuring stable operation and uptime for all plant technology.

• Provide on‑site desktop and hardware support across production and office areas.
• Install, configure, and maintain desktops, laptops, mobile RF devices, and peripherals.
• Support computers, phones, printers, and industrial printing equipment.
• Perform break/fix troubleshooting for end‑user devices, servers, and network‑connected systems.
• Assist with implementing and maintaining network servers and Active Directory accounts.
• Re‑image and deploy computers as required.
• Troubleshoot basic network issues involving routers, switches, and wireless access points.
• Track and manage hardware inventory and e‑waste.
• Maintain reliable Windows 11 system performance.
• Reset wireless access points, including ladder‑based work in elevated areas.
• Perform additional duties as assigned to maintain production uptime.

• Strong problem‑solving and analytical abilities.
• Ability to remain effective under pressure.
• Capable of making timely, informed decisions.
• Solid written and verbal communication skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Experience with desktop support, break/fix troubleshooting, printer support, and Windows 10.

• Basic network troubleshooting (routers, switches, WAPs).
• Experience re‑imaging and deploying computers.
• Willingness to complete ladder safety training for elevated work.

• Regular use of PC equipment.
• Occasional bending, crawling, and lifting up to 50 lbs. for hardware installation.
• Ability to climb ladders to access and reset wireless access points.
• Ability to climb 20‑25 ft. industrial man‑ladders (some without cages) to reach catwalks/mezzanines while carrying hardware.
• Ability to navigate tight spaces with overhead cabling and HVAC equipment.

This is a Contract position based out of Tipp City, OH.

Pay range: $20.00 – $24.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tipp City, OH.

This position is anticipated to close on Jan 19, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.