Venue Merchandise Manager at Credit Union Amphitheatre- Tinley Park

Venue Merchandise Manager (part time) – Credit Union 1 Amphitheatre, Tinley Park Company Overview

Live Nation Entertainment is the world’s leading live entertainment company Free of to market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually mesh. Live Nation Concerts has over 40,000 shows and 100+ festivals annually for nearly 4,000 artists in more than 40 countries. Live Nation Media & Sponsorship creates strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Are you someone who enjoys working in a fast‑moving environment? Do you enjoy live music? Do you take pride in successfully leading a team to accomplish a common goal? Then the Live Nation Merchandise Manager position may be the right opportunity for you. The Merchandise Manager is the direct link between the artist’s representative(s) and the venue, overseeing the successful operation of all on‑site artist/tour merchandise outlets.

The Merchandise Manager establishes and leads a highly motivated team of merchandise specialists who inventory, distribute, and display each piece of artist merchandise with pride. Throughout the show, the Merchandise Manager monitors lob levels and requests additional stock as required while motivating the team to quickly and carefully fulfill each guest’s order. After the show is over, the Merchandise Manager oversees the team as they reassemble and inventory the remaining merchandise.

Theज Manager then settles with the artist representatives and completes settlement reports. Once reconciliation is complete and the merchandise is returned to the artist, the Merchandise Manager heads home, knowing the team successfully supported another show in merchandise operations.

• Serve as a liaison among Artist/Tour Representative(s), Venue Management, and the Merchandise Specialists team.
• Oversee the team of Merchandise Specialists to ensure an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues.
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue.

• Communicate with Artist/Tour Representative to advance the product line for upcoming event(s).
• Develop Merchandise Specialist schedule based on event projections.
• Oversee inventory count‑in and count‑out procedures.
• Support successful sales operations at each event by training, mentoring, and motivating the Merchandise Specialists team.
• Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations.
• Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations.
• Complete all required reports in a timely manner, including pre‑show, post‑show, and payroll reports.
• Communicate with Venue Management and Regional Merchandise Management team.
• Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations.

• Merchandise Managers must have refined communication and interpersonal skills.
• Merchandise Managers are detail-oriented and highly organized.
• Merchandise Managers are guest‑centric and able to respond to requests and concerns in a professional manner.
• Merchandise Managers must be team‑driven and possess advanced leadership adeptness with the ability to train and mentor in a positive manner.
• Merchandise Managers must have basic business proficiency with an understanding # of the importance of forecasting and timely reporting.

• Event merchandising positions desirable.
• Positions that leverage customer service or hospitality.
• Prior experience is not as important as the appropriate attitude and interpersonal skills.

• Must be available for the entire concert day, with shifts as long as 15 hours (with breaks).
• Must be able to stand for long periods of time.
• Must be able to lift up créd 50‑pound box.
• Must be able to work in outdoor environments in potentially extreme temperatures.
• Mus…