Artist Hospitality​/Backstage Experience Coordinator at Credit Union Amphitheatre

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground.

There has never been a better time to join Live Nation.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward‑thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Live Nation is seeking a Backstage Experience Coordinator for Credit Union 1 Amphitheatre. The position will directly report to the venue Operations Manager. The Backstage Experience Coordinator (BEC) will be responsible for administering various Live Nation and venue‑designed programs to support local production & touring personnel. The BEC will maintain back‑of‑house expectations & backstage division‑wide goals while ensuring that our Artist Commitment is met or exceeded.

This role is a hospitality‑focused, seasonal, hourly position. Scheduled hours will vary depending on business needs and may be scheduled up to 40 hours per week or more during peak season.

• In partnership with the venue Operations Manager, the BEC is responsible for administering various Live Nation and venue‑designed programs to support local production & touring personnel.
• Maintain back‑of‑house hospitality expectations & backstage division‑wide goals.
• Meet & greet tours upon arrival to the venue, assign dressing rooms, and serve as the point of contact for all hospitality needs.
• Wash, dry, and fold all tour laundry as well as hand and bath towels; check dressing rooms periodically to tidy up and collect towels for washing.
• Ensure Artist rider requirements are met and the culinary experience exceeds the artist’s and touring personnel’s expectations.
• Show CARE by participating in the venue’s sustainability program, including sorting waste, collecting recycling, and educating the bands about our efforts.
• Act as the backstage brand ambassador and the face of the service culture program.
• Complete the Post‑Event Service Recap and analyze other venue service reports to create action plans for service improvements in partnership with the Artist Services team & Venue OM.
• Research best practices and collaborate with the Artist Services team & Venue OM to develop venue opportunities to increase engagement and Artist/Crew satisfaction.
• Pre‑ and post‑show walkthrough with checklist to prepare all backstage Artist & Touring crew areas and note any damage to be repaired.
• Co‑manage any applicable backstage program budget and process vendor invoices in coordination with Operations and Production Managers.
• Maintain metrics and share…