Healthcare Front Desk Concierge

Overview

Schedule:

Full-time

Location:

Avamere Rehab of King City; 16485 SW Pacific Hwy, Tigard, OR 97224

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We are seeking a Receptionist to support our skilled nursing facility in Tigard, OR. This role is the first point of contact for visitors, residents, and staff, providing excellent customer service and ensuring smooth front desk operations. Responsibilities include answering phones, greeting guests, handling inquiries, assisting with administrative tasks, and maintaining a welcoming environment. The ideal candidate is professional, organized, and comfortable working in a healthcare setting.

• Answer telephones, operate facility paging system, and manage resident list and incoming calls to residents.
• Greet visitors, and give directions and information to guests, residents and sales representatives.
• Ensure all visitors abide by existing rules, use s and manage the sign in/out log.
• Assist Administrator and Department Directors in administrative manners.
• Receive, sort and distribute mail.
• Make routine visits to residents.
• Plan, prepare and operate under the Activities budget.
• Participate in facility surveys by authorized government agencies.
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

• High school diploma or equivalent, additional education or secretarial training preferred.

• 1+ years of experience in a clerical position, preferably in a healthcare office setting.
• 1+ years of experience in a customer service position.
• Ability to use general office equipment and computer systems required.
• Must present a professional appearance and reputation to represent Avamere and this facility.
• Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.
• Must speak, read, and write English fluently
• Must have an active CPR/BLS certification

Avamere is an Equal Opportunity Employer and participates in E-Verify.

This position is subject to a collective bargaining agreement with the SEIU 503