Embedded Trainer

The Managed Service program provides our client with a full‑time, embedded team member responsible for delivering high‑quality simulator training and driving the implementation of new training technologies provided by Immersive Technologies (IMMT). This role is essential to de‑risking integration of new technologies, enhancing operator performance and supporting ongoing business improvement initiatives.

In addition to conducting simulator‑based training, the Specialist will gather and analyze relevant project data, assisting the assigned Business Improvement Advisor with the development, documentation, and communication of detailed reports for both internal and external stakeholders.

Although employed by Immersive Technologies, the individual in this role will operate as a trusted partner within the customer’s team. They will play a pivotal role in the success of the customer’s optimization initiatives and training programs. These programs target operators across multiple experience levels and focus on identifying where targeted training interventions can improve outcomes in safety, production, and maintenance, as well as supporting new‑hire and refresher training needs.

Success in this role will be measured not only by improvements in key performance metrics but also by the individual's ability to effectively integrate within the customer’s training team and contribute meaningfully to a culture of continuous improvement.

• Build and maintain strong, professional relationships with the client, proactively identifying opportunities for improvement and any deviations from the established training plan.
• Maintain a clear understanding of daily, weekly, and overall program objectives within the training curriculum.
• Lead and deliver effective training to both new (green) and experienced mining equipment operators.
• Administer, manage, and coordinate the day‑to‑day execution of training plans, schedules, and programs.
• Perform all duties in strict compliance with applicable safety standards and procedures.
• Utilize high‑fidelity simulators as primary tools for operator training and skill development.
• Troubleshoot and resolve simulator technical issues promptly; escalate to a supervisor or support teams when necessary.
• Perform field‑based technical tasks, including system‑level fault diagnosis, hardware repairs, and software configuration and updates.
• Install, calibrate, and operate Conversion Kits used for equipment simulation; schedule and perform periodic maintenance of the simulators.

• Implement newly acquired training technologies, updating training workflows, procedures, and related protocols to ensure seamless integration.
• Analyze operational performance data to identify training needs by role and skill area, aiming to drive measurable improvements and positive ROI through continuous improvement (CI) initiatives.
• Monitor, identify, and report any deviations from the established training plan, ensuring alignment with program objectives and operational requirements.

• Prepare daily reports detailing the operational status of the simulators and the progress of ongoing training activities.
• Provide end‑of‑shift reports summarizing simulator performance and progress toward weekly training objectives.
• Generate and analyze training reports, offering clear feedback on operator performance and identifying opportunities for operational improvement.
• Establish, organize, and maintain comprehensive training histories and records for all participants.
• Ensure consistent and timely communication by maintaining information flow in accordance with the established communication plan.

• Must be a Canadian citizen, preferably residing in the province of Ontario.
• Minimum of 5 years of experience in mining mobile equipment operations (e.g., Instructor, Operator, Engineering, or other operational roles) or a junior Bachelor’s degree in Mine Engineering or a related field.
• Proficient with basic Microsoft software, including Outlook, Word, and Excel.
• Strong technical aptitude with familiarity in training technologies and related tools.
• Excellent communication skills with strong analytical and problem‑solving abilities.