PRODUCE/GM CLERK
Listed on 2026-01-01
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
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Job Description
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Job Description
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
- Promote trust and respect among associates.
- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
- Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.
- Prepare fruit and vegetable platters/trays.
- Offer product samples.
- Inform customers of produce specials.
- Review/inspect products for quality and freshness and take appropriate action with those items.
- Recommend produce items to customers to ensure they get the products they want and need.
- Regularly lift up to 30 pounds.
- Keep current with present, future, seasonal and special ads.
- Help to control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- 18 years of age
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Current food handlers permit (where applicable) once employed
- Produce experience
Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If…
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