Observability Engineer - Relic

Observability Engineer - New Relic at TEKsystems

• Design & Implement Observability Solutions:
  Architect, build, and scale comprehensive monitoring solutions using the New Relic platform, including APM, Infrastructure, Logs, Synthetics, and custom instrumentation (NRQL).
• Automate with IaC:
  Develop, manage, and maintain observability configurations—including alerts, dashboards, and synthetic checks—using Infrastructure as Code (IaC) tools such as Terraform/Open Tofu.
• Develop Dashboards & Alerts:
  Create and refine insightful dashboards and actionable alerting policies in New Relic to provide real‑time visibility into infrastructure and application health.
• Promote Best Practices:
  Act as a subject matter expert on observability, guiding teams on best practices for logging, metrics, and tracing to improve system reliability and reduce mean time to resolution (MTTR).
• Troubleshoot & Optimize:
  Analyze performance data and telemetry to identify bottlenecks, troubleshoot production issues, and drive performance optimization efforts across the stack.

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 7+ years of experience in a Cloud Engineering role (Observability, Dev Ops, SRE, etc).
• Proven New Relic Expertise: 3+ years of hands‑on experience with the New Relic platform, including deep knowledge of dashboards, NRQL, APM, and setting up effective alerting.
• Strong IaC Proficiency: 3+ years of experience managing infrastructure and configurations with IaC tools like Terraform/Open Tofu (preferred), AWS CDK, Cloud Formation, Chef or Ansible.
• Cloud Platform
  
  Experience:
  
  Extensive hands‑on experience working with major cloud providers such as AWS (preferred), GCP, or Azure.
• Scripting
  
  Skills:
  
  Proficiency in a scripting language such as Python, Go, or Bash for automation and tooling.
• System Knowledge:
  Strong understanding of cloud architecture, networking principles, Windows/Linux Server administration, microservices in a SaaS context, containerization (Docker, Kubernetes), and CI/CD principles.
• Security & Compliance experience:
  Deep understanding of security best practices and their implementation in cloud infrastructure and CI/CD pipelines. Experience working in complexly regulated environments.
• Excellent problem‑solving and troubleshooting skills.
• Strong communication and collaboration skills.

Expert Level

Contract to Hire. Fully onsite position based out of Westlake Village, CA.

• Pay range: $65.00–$72.11/hr.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications:
Jan 22, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.