Patient Service Representative - Medical Procedure Unit, Thousand Oaks

Description

In this role you will provide administrative and patient care support to assigned Medical Procedure Unit/Ambulatory Surgery Center in the Ambulatory and Community Practice. Responsibilities include but are not limited to:

• Provide general and administrative support to the staff, physicians, nurses and patients in the assigned surgery center and/or procedural site.
• Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using Electronic Encounter Registration System.
• Create physician soft chart when necessary, explain billing procedures, insurance requirements, and collect patient payments. Balance and deposit petty cash and checks, provide receipts to main cashier.
• Provide backup administrative support, triage calls, Xerox, scan and upload records to EMR, sort and distribute mail/incoming faxes.
• Process tasks in EMR pool /Patient Work queue on a daily basis as well as other patient requests as related to patient care.
• Serve as a liaison between patients, physicians, nursing units and other UCLA departments.

You will be asked to travel and work at other procedural sites throughout the community as assigned by the supervisor for coverage.

Salary Range: $29.42-$42.14 hourly