Engineer, Technical Complaints Investigator Drug Delivery Devices JP

Job Title:

Engineer, Technical Complaints Investigator Drug Delivery Devices - (JP14915)

Location:

Thousand Oaks, CA 91320

Employment Type:

Contract Duration: 6+ months (possible extension) Posting Date: 01/15/26 Pay Rate: $36 - $41/hour W2

Only qualified candidates need apply. Local candidates must be onsite as needed (approximately 80%).

Coverage for partner leave of absence.

• Master’s or Bachelor’s in Engineering, Electrical, Mechanical or Science.
• Experience in lab environment.
• Strong technical writing and interpersonal skills.

• Perform device assessments of complaints and document results in a report.
• Complete evaluation and deliver assessment report on time per client’s requirements.
• Support the implementation and management of the lab infrastructure, including all equipment used for investigations.
• Provide requirements for lab and investigational equipment to device development teams in support of new device platforms.
• Support characterization testing and data gathering for investigations.

• Master’s degree; OR
• Bachelor’s degree and 2 years of related experience in engineering - Electrical, Mechanical, medical/biopharma development or Operations experience; OR
• Associate degree and 6 years of related medical/biopharma development or Operations experience.

• Master’s or Bachelor’s in Engineering, Science or Biomedical.
• 2+ years of experience in complaints investigation within a development, manufacturing, post‑market or equivalent environment.
• Experience in lab environment.
• Demonstrated competency in root cause analysis methodology.
• Experience with assessment writing, process and test development and execution, and writing standard operating procedures (SOP).
• Strong technical writing and interpersonal skills.
• Results‑driven and detail‑oriented.

Red Flags:
Lab exposure without specific tools or methods;
No mention of testing equipment or analytical methods used;
Vague statements like “supported investigations” with no technical detail;
Purely desk‑based jobs without any lab environment mentioned;
Degrees unrelated to technical or scientific fields;
Courses/skills suggesting low technical aptitude;
Generalist resumes with very high‑level descriptions;
No measurable achievements or quantified results.

We will begin by reviewing candidate resumes, conduct phone screens to identify the top three candidates, and then schedule online video interviews. From those interviews, we will select the final candidate to extend an offer.

We invite qualified candidates to send your resume to  If you decide you are not interested in pursuing this position, please feel free to take a look at the other positions on our website. You are also welcome to share this opportunity with anyone you think might be interested in applying for this role.