Clinical Education and Event Operations Specialist

Job Description

Coordination leading up to courses and events.

• Collaborate with speakers to create hands‑on activities for core and regional courses, including planning yearly and quarterly product needs.
• Lead course planning meetings to finalize products and logistics before each event.
• Lead and own the coordination and distribution of product samples, models, literature, hands‑on materials, and demonstration materials for educational events, ensuring timely delivery and that items are complete and in working order.
• Gather and ship materials and products for all courses and process Inventory Material Request (IMR)/SAP forms when necessary.
• Support with submission and routing of marketing and SKU creation.
• Coordinate supplies and inventory for all hands‑on lectures for any core curriculum, regional, or Heartland/Smile Brands courses, acquiring and shipping product in Thousand Oaks/Pomona facility as needed.
• Assist with updating and reporting data analysis for educational courses.
• Assist in creating customized education agendas to be delivered on‑site at specific DSO offices, annual conferences, and other venues. Ensure coordination of efforts through Education department relating to the execution of established agendas.
• Assist in the coordination of specialized education for DSO clients (i.e., Lunch‑and‑Learns, evening programs, regional meetings, DSO annual meetings etc.); maintaining and adhering to budgetary guidelines.
• Assist/support necessary Implant Direct‑supported Trade shows, including DSO. Support registering for all events, coordinating literature, models and any support materials needed.
• Maintain a thorough knowledge of all Education course curriculums, course structures, itineraries, and scheduling.
• Negotiate with vendors for cost savings of course hands‑on materials.
• Process purchase orders and invoices for EDU vendor payment.
• Set up, research, negotiate vendor proposals for offsite regional education events/meetings.
• Set up and clean up for on‑site meeting events, including food and beverage ordering and audio‑visual needs.
• Onsite support for education and training events as needed (maximum 25% travel).
• Support with other miscellaneous education activities.
• Maintain professional communication with key experts and leaders in the field to ensure alignment for hands‑on courses.

• Attend Implant Direct education core curriculum courses as needed (back‑up for Las Vegas courses, primary for courses outside of Las Vegas) to act as on‑site support for doctors, including managing the hands‑on portion of the course.
• Prepare, distribute, and clean up the ‘hands on’ portion of the course to facilitate the doctor’s learning.
• Set up and clean up for on‑site events, including food and beverage ordering and audio‑visual needs.
• Maintain course roster and ensure doctors have ‘signed in’ for CE credit.
• Distribute and collect course surveys at the end of the course.
• Provide customers with precise Education offering information and sell appropriate promotions at the course.

• Distribute sales leads to field sales team based on doctors’ situations and product needs.
• Prepare and distribute certificates for Continuing Education (CE) credits and maintain Continuing Education (CE) records and files.
• Report attendees to AGD PACE where applicable.
• Ensure product for hands‑on courses outside of Las Vegas is returned to Implant Direct headquarters in Thousand Oaks and checked in appropriately. For courses in Las Vegas, ensure that product is properly cleaned and returned to storage for use at the next course.

• Associate degree or 4+ years of relevant work experience in lieu of education.
• 3+ years’ experience in clinical education, event coordination, marketing, sales, or similar commercial experience.
• Experience in the dental field (e.g. Dental Assistant/Registered Dental Hygienist) a plus.
• Must reside within a commutable distance to Thousand Oaks, CA. This is NOT a remote opportunity.
• Requires ability to travel up to 25% for onsite support in education and training events.

• Action oriented with a strong sense of…