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Customer Experience Specialist; Tier I–III

Job in Thousand Oaks, Ventura County, California, 91362, USA
Listing for: Company
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Experience Specialist (Tier I–III)
A waste management company in Thousand Oaks is seeking a Customer Experience Representative to serve as a key advocate for customer care. In this role, you will engage with customers, address inquiries, and provide tailored solutions to enhance satisfaction. Responsibilities include onboarding customers, resolving billing issues, and collaborating with internal teams. The ideal candidate has strong multitasking abilities and excellent communication skills, along with previous experience in a call center environment.
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