Warranty Specialist

Job Title: Warranty Specialist

Job Description: Under the general direction of the Warranty Supervisor and in accordance with company policies and procedures, the Warranty Returns Specialist is responsible for processing product returns efficiently, accurately, and in a timely manner. This includes verifying warranty eligibility and reissuing replacement products (e.g., bats). Basic computer proficiency is required.

• Verify warranty coverage for returned products
• Process returns and reissue replacement items
• Accurately enter data into internal systems
• Maintain compliance with company policies and timelines
• Collaborate with team members to ensure smooth workflow

• Data entry
• Warranty processing
• Customer service

• 1-3 years of experience in data entry or warranty-related roles
• Experience handling warranty claims or product returns
• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Familiarity with basic computer systems and software

Monday-Wednesday onsite; may be required to report Thursday-Friday based on volume.

Contract position based out of Thousand Oaks, CA.

The pay range for this position is $18.00 - $18.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - pre-tax and Roth post-tax contributions available
• Life Insurance (voluntary life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program Time Off/Leave (PTO, vacation or sick leave)

Fully onsite position in Thousand Oaks, CA.

Position anticipated to close on Jan 23, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.