Tax Associate

About the Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a high‑performing, connected culture where everyone feels like they belong.

We continuously improve our business through Block Next, a long‑term innovation, client experience, and sustainable growth roadmap that elevates how we work, serve, and lead in the industry. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

• Conduct tax interviews with clients face‑to‑face and through virtual tools—video, phone, chat, email.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS support.
• Support office priorities through teamwork and collaboration.
• Grow your tax expertise.

• Bachelor’s degree in accounting or related field.
• Previous experience in a customer‑service or retail environment.
• Experience working in a fast‑paced, supportive environment.
• Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks.

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
• Experience working in a fast‑paced environment.
• Comfort working with virtual tools—video, phone, and chat.
• Ability to effectively communicate in person, via phone, and in writing.
• Must meet all other IRS and applicable state requirements.
• High school diploma / equivalent or higher.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Access to all available benefits ().

$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay is based on experience, education, skill, performance, and location.

• Not Applicable

• Full‑time

• Accounting/Auditing and Finance
• Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.