Sales Associate Part Time

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself.

Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible. As a member of the Tapestry family, we are committed to innovation and full result inclusivity.

Sales Associate Role

The Sales Associate is an integral part of the store’s overall success and efficiency, demanding direct attention to our brand commitment when servicing customers and driving results. The role involves upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a lasting positive impression.

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
• Creates short‑ and long‑term strategies to achieve personal metrics and performance goals
• Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
• Represents Coach as a brand ambassador
• Demonstrates Coach’s Selling and Service expectations at all times
• Understands changes in the local market with potential impact on business performance and supports the execution of local sales strategies and tactics
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers
• Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Styleベ
• Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and strong knowledge of competition
• Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value
• Remains aware and clearly able to communicate current pricing and promotional strategy to customers
• Discusses product features and builds the sale by leveraging cross‑selling skills and abilities
• Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs
• Is sensitive to customers’ needs and tailors approach by reading cues
• Attends to the unique and={[