Retail Merchandising Supervisor

** Job Description*
* ** Retail Merchandising Supervisor*
* The role of the Retail Merchandising Supervisor (RMS) is the accountability for the hiring, training/coaching and monitoring of the hourly merchandising staff to achieve world class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan.

The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.). The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.

A successful Retail Merchandising Supervisor should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following skills:

+ Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.

+ Manage the selection process for all new hires to the Sales Service Representative (SSR's) position.

+ Ensures newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelines.

+ Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.

+ Utilizes the Performance Management process to assist in correcting substandard work practices by direct reports.

+ Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.

+ Ensure all merchandising activities are properly executed at store level to support the merchandising game plan.

+ Responsible for annual performance appraisals for all direct reports.

+ Approves all requests for leave in a timely manner and communicates to impacted employees.

+ Has a general understanding of employee benefits for both full time and part time eligibility.

+ Works in a collaborative environment with District Managers to ensure merchandising standards are adhered to.

** Key

Competencies:

*
* + Conflict Management:
Ability to identify and manage areas of conflict, defusing situations of conflict, and creating an acceptable resolution.

+ Confronting Direct Reports:
Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.

+ Customer Focus:
Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.

+ Developing Direct Reports and Others:
Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.

+ Managing Diversity:
Awareness of both the qualitative and quantitative aspects of a diverse group of direct reports. Strive to bring out the best in all employees.

+ Informing:
Skilled in communicating with a broad range of Mondelez employees and store personnel.

+ Listening:
Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency by providing input to others.

+ Motivating Others:
Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.

+ Planning:
Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.

+ Sizing Up People:
Taking the time to understand the whole employee and not just their performance.  Asking the right questions to gain a complete perspective.

+ Building Effective Teams:
Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.

** Who is a good fit?*
* + High School Diploma or GED required, Bachelor's degree preferred

+ Be at least 18 years of age and have a valid REAL r's license (issued by the state in which the person resides), U.S. passport, or federal  role will service a military base facility where it is a federal requirement to have a valid REAL r's license, U.S.…