Kate Spade Denver - Supervisor - Thornton

Kate Spade New York has always stood for optimistic femininity, celebrating confident women with a youthful spirit. Today the brand is a global life and style house offering handbags, ready‑to‑wear, jewelry, footwear, gifts, home décor, and more. The brand is part of the Tapestry portfolio, a global house of brands powered by optimism, innovation, and inclusivity.

Supervisor Outlet

The successful individual will leverage their proficiency in retail to lead store operations, drive sales performance, and maintain brand integrity.

• Partner with Store Manager to develop business‑driving initiatives that build repeat business or attract new customers to the store.
• Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
• Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
• Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.

• Achievement of personal sales goals.
• Educate team on sales plans, personal sales goals, store stats, and drive the team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
• Foster a team environment by creating a fun, competitive, and inviting atmosphere.

• Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.

• Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
• Accurately process all POS transactions and inventory functions such as transfers, receiving, Fed Ex shipments, repairs, and damages to maintain inventory integrity.
• Adhere to Kate Spade loss prevention policies and operational procedures.

• Strong written and verbal communication skills
• Detail oriented
• Proactive ability to multi‑task and prioritize

• Minimum 2‑3 years’ experience in luxury goods or a comparable retail environment
• Prior luxury goods experience preferred

• Available to work store schedule as needed, including evenings and weekends
• Standing for extended periods of time
• Able to safely lift boxes up to 40 pounds
• Comfortable climbing ladders

• Drive for Results
  :
  Can be counted on to exceed goals successfully; consistently a top performer; very bottom‑line oriented; steadfastly pushes self and others for results.
• Customer Focus
  :
  Dedicated to meeting the expectations and requirements of internal and external customers; obtains customer information to improve products and services; acts with customers in mind; establishes and maintains effective relationships and trust.
• Creativity
  :
  Generates new and unique ideas; connects previously unrelated notions; seen as original and value‑added in brainstorming.
• Interpersonal Savvy
  :
  Relates well to all kinds of people, within and outside the organization; builds rapport; uses diplomacy and tact; diffuses high‑tension situations comfortably.
• Learning on the Fly
  :
  Learns quickly facing new problems; relentless, versatile, open to change; analyzes successes and failures; experiments to find solutions; enjoys challenges of unfamiliar tasks.
• Perseverance
  :
  Pursues everything with energy and drive; hardly gives up, especially when faced with resistance.
• Dealing with Ambiguity
  :
  Coping with change; shifting gears comfortably; acting without the full picture; handling risk and uncertainty.

• Strategic Agility
  :
  Sees ahead clearly; anticipates future consequences and trends; broad knowledge; future‑oriented; paints credible visions; creates competitive strategies.
• Building Effective Teams
  :
  Blen…