Store​/Night Lead Clerk

Join to apply for the STORE/NIGHT LEAD CLERK role at Kroger Mountain View Foods
.

We create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages our customers to return. The Lead Clerk directs and supervises all department functions, supports grocery operations, and encourages associates to deliver excellent customer service while demonstrating our core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Minimum
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Desired
• High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience

• Comprehensive health, dental, vision and prescription coverage
• Flexible scheduling with paid time off, including holiday and sick leave
• Employee Assistance Program with free counseling
• Associate discounts on food, travel, tech and more
• Up to $21,000 in tuition reimbursement over career
• Career growth through training programs and diverse pathways
• 401(k) plan with company match
• Other financial benefits including group life insurance and annual bonus opportunities
• Robust internal training and development resources

To learn more about benefits and eligibility, please visit our Benefits Page.

We’re excited to support associates who want to help create a welcoming and engaging environment for each customer. If you are interested in becoming a valued member of our team,
apply now
. We look forward to getting to know you!