Department Manager Retail

[Job ]

• Develop and implement merchandising and sales strategies to achieve departmental targets.
• Manage buying budgets, merchandise mix, and stock levels to optimize profitability.
• Enhance online store performance through synergy with physical store operations.
• Forecast and analyze trends, and consumer demands across product categories. Explore and recommend new merchandise mix and suppliers
• Plan and execute sourcing and procurement activities, including overseas buying trips.
• Conduct market surveys and competitor analysis to inform merchandising decisions.
• Negotiate favorable terms with vendors and plan major vendor programs.
• Oversee renovation planning and execution for the department.
• Manage daily business operations and sales plans.
• Control operating expenses, including manpower costs.
• Lead and motivate staff and promoters to achieve sales and stock objectives.
• Prepare and analyze sales, profit, and stock reports; manage departmental budgets.
• Plan and execute advertising and promotional activities aligned with sales goals.
• Improve merchandise presentation and embrace digital marketing strategies.
• Develop and manage manpower plans; approve monthly staff rosters.
• Conduct on-the-job training and ensure adherence to company standards and policies.
• Lead annual performance appraisals and support staff development.
• Maintain high levels of customer service and resolve customer feedback and complaints.
• Ensure compliance with company policies and government regulations, including WSH Act.
• Safeguard confidential company and client information.

• At least Diploma qualification or above is required.
• Minimum 3 years of managerial experience in merchandising or retail operations.
• Strong merchandising and analytical skills.
• Excellent negotiation and vendor management abilities.
• Proven leadership and team management capabilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name:
Felicia Chiam Kar Min
EA Personnel Reg. No.: R
EA Licence No.: 07C5771