Debt Recovery Officer

Responsibilities

• Coordinate and follow up on the collection of customer accounts to ensure timely payments.
• Contact customers to remind and follow up on outstanding and overdue payments.
• Perform administrative duties related to debt management, including enquiries, arrangements, and monitoring of accounts.
• Handle debt recovery activities for delinquent or problematic loan accounts and other assigned portfolios.
• Negotiate repayment plans with customers in a professional and solution-oriented manner.
• Conduct site visits, including equipment inspections and house visits, when required.
• Arrange repossession and coordinate the sale of vehicles and/or equipment where necessary.
• Attend to customer enquiries and maintain accurate monitoring and reporting of debt status.

• Minimum GCE O-Level or Diploma in any discipline.
• Preferably 1–2 years of relevant working experience in debt management or collections.
• Self-motivated, proactive, and able to perform under pressure in a fast-paced environment.
• Proficient in Microsoft Office applications.
• Good interpersonal and communication skills.
• Prior working experience in the banking or financial services industry will be an advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name:
Ong Kang Quan Ryan
EA Personnel Registration Number: R
EA License No.: 07C5771