Post Majority Support Services Case Manager

Post Majority Support Services Case Manager

Full Time Position

Location:

Thompson, Manitoba

The Post Majority Support Services Case Manager provides direct one‑on‑one support to clients who have reached the age of majority but need assistance and guidance as they transition into adulthood. This may include completing client intakes, assessments, and case planning. The Case Manager will ensure professional and administrative consultation and practice to ensure the success of delivering support services to clients of MKO First Nation communities.

As a part of the PMSS team, the person will work under the Post Majority Support Services Coordinator; establish a safe atmosphere for the clients that require extra support and are at risk due to social, cognitive, medical, or home situations; be involved in the various activities dependent on the needs of the MKO First Nations communities in which they are supporting;

participating in strategic planning activities; reviewing client intakes for funding requests and making appropriate recommendations. The Case Manager will guide and assist other program mentors, casual supports, and contractors to ensure clients goals are met. Utilizing and connecting with the other PMSS team members and Internal MKO programs to best serve the clients needs.

Role and Responsibilities

Ensure that Indigenous youth and/or young adults are eligible to receive equitable access to services and supports in all aspects of health care, education and social services under PMSS.

Establish and maintain effective communication with external agencies, educational institutions, employers, and community organizations to facilitate a network of support for clients.

Conduct thorough assessments of clients’ needs, strengths, and challenges to develop personalized support plans.

Provide leadership and consultation to clients with respect to program criteria that includes policies, regulations and procedures.

Plan and develop programs to meet the needs of the PMSS clients.

Facilitate workshops and one‑on‑one sessions to enhance clients’ ability to navigate the challenges of adulthood.

Maintain records of documentation both electronically and manually of client intake, recommendations and approvals which have been forwarded to finance, internal and external program resources and to the client.

Have the knowledge and ability to navigate the eight funding streams for eligible activities for PMSS clients.

Assess which services and supports can be covered.

Have working knowledge of mental health services and other community resources available for the clients.

Demonstrate excellent planning and organization, problem‑solving, decision‑making, interpersonal, and leadership skills.

Provide guidance and assistance in the development of essential life skills, including financial literacy, job readiness, housing stability, and self‑care.

Have working knowledge of group dynamics, supported with working knowledge in consultation and conflict resolution techniques.

Take direction and work with the policies, procedures, and guidelines, mission statement, and core values of MKO.

Build positive relationships with youth, families, parents, and caregivers helping to identify personal strengths to promote growth, self‑worth, and a sense of belonging.

Navigate and identify culturally responsive strategies and interventions as part of youth healing pathway.

Respond promptly to crises and emergencies, offering emotional support and practical assistance to clients facing immediate challenges.

Work collaboratively with Elders and Knowledge Keepers to develop and facilitate culturally appropriate programming to pass on traditional knowledge and cultural practices, strengthening the youths bond and connection within their families and communities.

Work closely with a multidisciplinary team, including social workers, counselors, and community partners, to ensure a holistic and coordinated approach to client care.

Navigate access to existing supports and resources in the community, such as education resources, income security, housing supports, employment services and training, health and mental services, legal services, etc.

Ensure…