Front End Coach

Front End Coach (USA) at Walmart

Base pay range: $65,000.00/yr – $80,000.00/yr

• Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
• Communicates and collaborates with all levels of associates regarding store operations, technology initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.
• Models exceptional customer service standards to store associates by following the One Best Way (OBW) service model and supporting customer service initiatives.
• Develops and implements action plans to correct deficiencies and provides process‑improvement leadership to ensure a high‑quality customer experience.
• Drives financial performance and sales of the designated store area by reviewing PL statements, managing budgeting, forecasting, and controlling expenses.
• Manages inventory flow and operational processes, develops mitigation plans for shrink, and ensures sales and profit goals are met.
• Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, creating clear expectations, and recognizing achievements.
• Coordinates job‑related activities and builds relationships with key stakeholders to support initiatives that meet customer and business needs.
• Ensures compliance with company policies, supports mission values, and promotes a culture of belonging and integrity.
• Builds high‑performing teams, embraces differences, and creates a workplace where associates feel supported, connected, and empowered.
• Acts with integrity, promotes transparency, and contributes to Walmart’s regenerative goals by supporting sustainability and community outreach.
• Delivers customer‑first results, makes data‑driven decisions, balances short‑ and long‑term priorities, and supports the growth of the organization.
• Encourages continuous learning, embraces new technologies, and supports others through change.

• 2 years of college, OR 1 year of retail experience and 1 year of supervisory experience, OR 2 years of general work experience and 1 year of supervisory experience.
• For firearms‑selling facilities: successful completion of a firearms‑specific Criminal Background Check and Firearms Authorized Training.
• For ammunition‑selling facilities: current state‑issued Certificate of Eligibility (if required).
• All applicants must complete required training and assessments (e.g., Academy, Open Door).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and terminating staff.

Competitive pay, performance‑based bonuses, and benefits including medical, vision, dental, 401(k), stock purchase, life insurance, and PTO. Walmart also offers the Live Better U education program covering tuition and fees.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Part‑time
• Job function:
  Other
• Industry: Retail
• Primary location: 1585 Liberty Dr Ste 1, Thomasville, NC 27360‑6356, United States

Walmart maintains a drug‑free workplace; employees are subject to a no‑tolerance policy regarding illegal drugs and alcohol on the job.