Guest Experience & Information Specialist

A municipal department in North Carolina is looking for a Customer Care and Information Specialist to serve as the primary point of contact for customers. This role involves managing customer communication through live chat, helping with equipment returns, tracking customer activity, and maintaining an organized front office. Candidates should have a high school diploma and at least two years of customer service experience.

Strong communication and organizational skills are essential, with proficiency in Microsoft Office as a plus. This position offers a dynamic work environment focused on customer satisfaction.
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