Salesforce Developer

We're looking for a Salesforce guru - someone who will be the subject matter expert for all things Salesforce. You will have at least three years of experience working as a Salesforce Administrator, and have experience designing, configuring, and customizing Salesforce. You should have a strong understanding of cloud based SaaS models, business applications, extensive experience with data management and reporting, and the ability to manage projects across cross-functional teams.

Your main goal is to ensure a seamless and amazing client experience while delivering timely, accurate data to stakeholders

Responsabilities

Administration & Optimization

Administer and configure the Salesforce Org based on best practices.
Work with standard and custom Salesforce objects and their integration with our external ERP application, Net Suite.
Manage all support requests and the administrative needs of our users.
Manage user roles, profiles, security, workflows, processes, interfaces, and process flows.
Design, develop, and maintain complex workflows rules, validation rules and custom workflow, etc.
Understand business needs across Vensure and clearly translate them into business and functional user requirements for our development team.
Identify opportunities for application optimization, redesign, or development.
Perform unit testing, integration testing, and performance testing of new application functionality, then mitigate issues identified during testing.
Work closely with the Business Systems team and stakeholders to create and publish best practices in relation to our products and Salesforce configuration.
Maintain system documentation and SFDC policies and procedures.
Administer licensing and track usage metrics for reporting and oversight.
Be a student of Salesforce; evaluate new tools as they become available and implement where appropriate.
Collaborate with cross-functional teams on new feature technical design, technical requirements, limitations, and implementation.
Prepare and configure functional prototypes.
Provide day-to-day technical support to the business inclusive of user management, security/access control, workflow management, data updates, sharing rules, auditing the system, preparing for future releases, and dashboard/report design and management.
Collaborate with various internal departments, including Sales, Marketing, Finance, Professional Services, and Support to ensure the Salesforce environment supports the business needs relating to functionality and performance.
Support  integrated applications and installed packages including, but not limited to Net Suite, Zuora, Hub Spot, Mission Control PSA, Workrails, Boomi, and Workato.
Support the Verint WFM Monet solution and CTI integration through AWS.
Gather, analyze and document functional and technical requirements for requested enhancements.
Create and execute unit, integration, and user acceptance test plans, including use cases and test data.
Apply best practices and design patterns to applications developed on the Salesforce. com platform.
Other duties as assigned.

Reporting & Dashboards

Spearhead sales performance and SaaS metric reporting for our Sales, Marketing, Support, Professional Services, and Finance stakeholders.
Create and manage reports and dashboards based on KPIs for stakeholders, and ad hoc reporting support upon request.

Data Management

Audit, uncover, and resolve data integrity issues on a continual basis within the Salesforce Org and with systems that integrate with it, such as our production SaaS environment, Net Suite, etc.
Perform mass data imports/exports using API or various import tools.

Skills And Qualifications

Ability to create technical documentation to support new builds and releases.
Strong technical and functional proficiency in , performing tasks such as: security settings, workflow rules, custom object creation, reports, and dashboards.
Demonstrable skills in gathering and translating business requirements into actionable project plans.
Flexible in the face of changing priorities, with the ability to multi-task, and handle urgent interruptions with high level of professionalism and a positive attitude.
Proven experience…