Senior Network Engineer

This job is with Finastra, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Who are we

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Description

Be part of a team that is responsible for installing, configuring, maintaining, and supporting all data communications and networking hardware and software for all locations at Finastra to include: corporate offices, on premises, and cloud data centers. You will need to be well versed in Cisco gear, Fortinet firewalls, BigIP load balancers, as well as the management tools for those products, and the Net Brain network management platform.

Key Responsibilities

Install, configure, monitor and manage all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators,  load balancers, and firewalls
Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment
Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed
Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same
Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary
Provide maintenance to equipment as required
Maintain all technical configuration documents and review/update processes and procedures and maintain appropriate documentation
Provide weekly updates of work activity to the Manager, Network Operations
Participate on project teams working with all Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation
Work with internal and external customers to convert requirements into actionable change requests for implementation
Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary
Develop and keep current a personal professional education plan with the assistance of your supervisor/manager

Technical Skills

Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP/IP, Routing Protocols, etc)
Functional knowledge of internetworking standards
Functional knowledge of network management tools like Fortimanager, Net Brain, Solar Winds, etc.
Knowledge of OSI protocol model
Function hands on experience of Cloud networking principals in Azure and AWS

Competencies

University degree or college diploma in computer studies or equivalent experience
Cisco certification a bonus
6+ years hands on experience
Functional planning ability
Functional problem solving/troubleshooting abilities
Techincal oral and written communication skills
Functional customer relations skills
Functional organizational skills
Functional interpersonal relations
Ability to work well in a project team environment
Either Net Brain or Python/Java/scripting skillsets
Adaptability / flexibility
Knowledge of Microsoft Office products
Results oriented

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

Flexibility:
Enjoy unlimited vacation, based on…