Vendor-Managed Inventory Representative

Job Overview

The Vendor-Managed Inventory Representative (Program Service Representative) is responsible for setting, delivering, stocking our product and maintaining the overall program presentation at customer facilities. As a Program Service Rep, you are responsible for the management of onsite CPS Program operations, including maintaining established inventory levels, direct customer interaction, adherence to established safety standards, internal communication and issue escalation.

This role is based out of our customer’s facility in Thief River Falls, MN.

Monday-Friday, 7:00 am – 3:30 pm

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels using VMI platforms and appropriate equipment to place orders when necessary; review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance.
• Actively communicate with internal and external stakeholders; resolve any issues that may impact customer programs or service levels; identify opportunities to improve productivity, customer programs, and communication.
• Comply with all organizational policies and procedures, including internal and customer safety standards.
• Perform any other duties as assigned.

• 1–2 years of material handling or warehouse experience preferred.
• Minimum of 2 years’ experience in driving or customer management.
• Must have a valid driver’s license, current DOT Medical Certificate (or ability to obtain one), and meet the requirements for driver selection as outlined in the Fleet Policy. Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle.
• Regularly required to lift 30 to 50 pounds; position requires standing for up to 8 hours a day.
• 100 % nearby daily travel.
• Work performed in customer’s facilities with a wide range of conditions, including summer and winter driving.
• Basic computer knowledge including Microsoft Office.
• Ability to communicate effectively with verbal and written communications with all departments within an organization.
• Ability to solve practical problems.
• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.

$21.00 per hour. Pay is based on several factors which vary based on position, including labor markets, education, skills, work experience and certifications. You may also be eligible to participate in an annual incentive bonus, depending on organizational performance.

• Proactive supply chain solutions customized to your business, industry.
• Industrial products and services delivered with prompt, personal attention.
• Inventory management solutions that keep your production line moving smoothly.
• Complete program support from initial design, to implementation, training, and ongoing analysis.
• Maternity/Paternal leave after 1 year of service.
• Tuition Reimbursement eligible after 1 year of service.
• Health benefits and programs – medical, vision, dental, life insurance and more.
• Additional benefits: 401(k), short‑term disability, long‑term disability.
• Paid Time Off, accrued per pay period; additional day earned per year of service.
• 10 paid holidays.

The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectionate preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.