Administrative Coordinator

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

We care for the well-being and safety of Louisiana's people.

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the Thibodaux Region in the Lafourche Parish Child Support Enforcement Office in Thibodaux, LA.

This position provides clerical, programmatic, and administrative support functions for staff and clients of the Child Support Enforcement office.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING

COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Selected Preferred Competencies

• Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
• Valuing Inclusion: The ability to recognize, appreciate, and support the contributions, perspectives, and experiences of all individuals to improve outcomes across teams and organizations.

No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Acts as customer service agent for Thibodaux Child Support Enforcement Office
• Ensures that needs of persons seeking services and information, both verbal and in writing, are addressed efficiently
• Maintains a working knowledge of routine policy and procedures pertaining to Child Support Enforcement and other DCFS programs in order to answer questions
• Processes payments and fees
• Serves as backup payroll timekeeper by assisting with the input of payroll for staff in the computer system and checking entries for correctness
• Maintains all records to meet audit requirements
• Performs other duties as assigned for the smooth operation of the Department.

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

The actual starting salary depends on the education and experience of the selected applicant.

Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

This vacancy is located in the Thibodaux Region in the Lafourche Parish Child Support Enforcement Office in Thibodaux, LA.

DCFS is an Equal Opportunity Employer and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For additional information about this vacancy, please contact: hr.inquiry.