Lifeguard - Trainee and Qualified Center Parcs Posted

Overview

Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 9am to 8pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to snorkel, scuba diving and Aqua jets.

A Lifeguard is the main point of contact for guests in the Subtropical Swimming Paradise. You will demonstrate the right mix of welcoming guests in a positive, friendly manner and ensuring compliance with the health and safety requirements of the pool environment. As the face of Center Parcs, you will make a great lasting impression on guests, showing professionalism and guest care skills.

You will be a friendly, naturally helpful and vigilant team member who seeks opportunities to meet guests  requirements. You will be responsible for maintaining cleanliness standards within the Subtropical Swimming Paradise and ensuring that all company and legal requirements are met at all times.

Trainee candidates will be required to attend an NPLQ course, and an offer of employment will be subject to passing the course and a successful interview. The course will be full-time for 5 days and include classroom sessions on responsibilities of being a Lifeguard, how to observe pool guests, how to rescue those in need and how to administer first aid and CPR.

To be a lifeguard, you must be a strong swimmer. If invited to interview, you will be required to complete a swim test, including diving into deep water, timed and continuous swimming on both front and back and exiting the pool without using a ladder or step.

Due to the sensitive nature of this role, the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest, as it is not easily accessible by public transport.

Hours of Work

We have various contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis.

You must possess excellent communication skills and be friendly and approachable as you will provide a supportive role to our guests, providing personal attention and care at all times.

Essential requirements:

• Ability to communicate with people from all walks of life
• Ability to perform and remain calm under pressure
• RLSS Pool Lifeguard / NARS Qualification – for qualified lifeguards
• Friendly, genuine and warm towards guests and colleagues

Desirable requirements:

• First Aid Certificate
• Experience in Pool Plant Operation
• Use of a Defibrillator

Center Parcs is a fantastic place to work, and the benefits are impressive and unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, we’d love to see your application.

Interviews to be held:
Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.

We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.