Local Housing Manager

Working Hours

Hours:

35 hours per week
Shift Pattern:
Monday to Friday 8:30am-4pm (to include 30 mins for lunch)

In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer‑facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community.

• Support residents to live independently, focusing on tenancy sustainment, support and resident wellbeing.
• Ensure building is safe and secure, and engage actively with residents and local community.
• Assist residents to reach consensus about local issues affecting their homes.

• Excellent standard of reading, writing and numeracy.
• Experience of working in the social housing sector, particularly with a focus on older people (desirable).
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable).
• People Management, i.e. direct reports, contractors (desirable).
• CIH Level 3 or 4 (desirable).

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine‑day fortnight, providing employees with the opportunity to work their hours across nine days and have a three‑day weekend every other week. Further details on how this works will be discussed with successful candidates upon offer being made.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 27 January 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.