Sales and Service Leader

Sales and Service Leader - Full Time at SEPHORA
. This role is based at TX-Market Street (2278) in The Woodlands, TX (9595 Six Pines Dr, T. W. TX 77380, USA).

As a Sales and Service Leader
, you will lead by example, inspire your team, elevate client experiences, and exceed sales goals. Through coaching, collaboration, and a passion for beauty, you help create a high‑performing, inclusive environment where everyone thrives.

• Lead, inspire, and empower coaches and team members to deliver exceptional client service and achieve sales goals.
• Drive performance by contributing to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations and assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork and promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience.

• Must meet the required minimum number of weekly shifts/hours.
• Full Time: 30–40 hrs/week.
• Be available during peak retail operations (nights, weekends, and holidays).
• Punctuality and consistent attendance.

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast‑paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Inclusion & Belonging:
We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards:
Comprehensive healthcare and wellbeing benefits based on eligibility.

Hourly pay: $26.00 – $34.00/hr (actual hourly pay dependent on qualifications, experience, and location).

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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