Sr. Quality Assurance Technician

Overview

We are seeking a detail-oriented and motivated Quality Assurance (QA) Technician to join our team. The Quality Technician supports the Quality Manager and participates in Quality Audit preparations, Supplier and Organizational KPI Data Analysis, product and process quality by developing, implementing, and improving quality systems, inspection methods, and corrective/preventive actions. This role partners with operations, engineering, and suppliers to reduce defects, improve customer satisfaction, and ensure compliance with applicable standards and internal requirements.

• Provides organizational QMS training
• Perform product Final Quality Review prior to product shipment
• Support Audit Support activities
• Provide NCR KPI data analysis reports to identify either internal or external opportunities for improvement or corrective actions
• Ensures calibration and maintenance of measuring equipment are maintained and processed within calibration due dates
• Assist with audits and continuous improvement initiatives
• Communicate effectively with production, engineering, and management teams regarding quality issues
• Develop, implement, and maintain quality procedures, work instructions, and control plans
• Participates in internal audits and support external audits and project packet review and documentation gap analysis (ISO 9001 / IATF 16949 / AS9100 or equivalent, as applicable)
• Train operators and technicians on quality standards, defect recognition, and documentation practices
• Prepare reports and present quality performance metrics to leadership

• Record and update process and workflow improvements as directed by Quality Management
• Ensure new or revised procedures are clearly documented and communicated to affected personnel
• Assist in implementing updates to controlled procedures, work instructions, and training materials to reflect approved changes
• Maintain organized, version-controlled records of process changes for audit and compliance purposes

Required:

• Preferred but not required, Bachelor’s degree in Quality Systems or Quality Assurance, or related field (or equivalent experience)
• 5+ years in quality engineering, manufacturing engineering, or quality systems
• Working knowledge of quality tools (SPC, FMEA, control plans, CAPA, audits)
• Strong data skills (Excel; experience with Minitab, Power BI, or similar is a plus)
• Clear documentation and communication skills

• Prior experience in manufacturing, production, quality control, or document control
• Familiarity with measurement tools (calipers, micrometers, gauges)
• Understanding of ISO 9001 or API quality standards
• Knowledge of document management systems
• Experience with metrology, CMM, GD&T, or test method validation (as applicable)

Primarily in a production or office environment.

May require standing for extended periods.

May involve lifting up to 25 lbs.

This position offers on-the-job training, skill development, and opportunities for advancement into Senior QA Management Rep or quality engineer.