Chief Operating Officer

Responsibilities

• Execute the firm’s business plan and meet quarterly gross revenue and profitability metrics by effectively developing the six parts of the business
• Collaborate with the owner to design and implement business strategies, plans, and procedures
• Evaluate performance by analyzing and interpreting data and metrics
• Supervise the work of the non-lawyer support staff and vendors
• Lead recruitment, hiring, onboarding, performance feedback, evaluations, and general human resources operations, including payroll and benefits
• Ensure that the firm’s business policies and procedures are fully documented in writing, organized, deployed, and audited
• Oversee financial operations with mastery of financial reporting and accounting principles
• Employ best practices to properly resource and manage both in-person and remote staff
• Ensure the physical and digital plant is fully functional, at all times, for the entire team
• Conduct ongoing risk assessments to ensure the firm properly mitigates exposure
• Manage projects successfully by designing strategic tasks and leveraging process owners within set timelines
• Demonstrate effective and healthy leadership strategies that build a positive professional culture, promote retention of performing team members, and recruit ‘A’ candidates to open positions quickly

Education and Experience

• Degree in management, business management, human resources, or related field
• Prior experience running a professional services firm or a division or department of a mid-sized/large professional services firm with an annual budget of no lower than $10M (law firm experience not required, but is a plus)
• SHRM or HRCI certifications are a plus!

You must be able to show evidence of your prior success with:

• Managing a team of at least 40, with autonomy to hire and fire.
• Designing, monitoring, and reconciling a budget of at least $10 million (this is crucial)
• Comfortability in, and a passion for, a high-growth, business-minded environment
• Advising decision-making in a senior management role
• Designing, executing, monitoring, and achieving business plans
• Understanding key financial reports to monitor and drive the business
• Using Leadership Management Best Practices
• Assuring the quality of workflow systems
• Managing a wide variety of projects effectively
• Leading people effectively, including recruiting the right people, developing them into great team members, and retaining them over time. This includes ensuring that all federal and state HR laws are followed and risks are minimized.

$150,000 per year