US Director of Operations

As the US Director of Operations
, you’ll play a pivotal role in shaping the future of Quadra’s US operations. A key member of the US Leadership Team and Advisory Council
, you’ll help define strategy, guide expansion, and ensure operational excellence across our growing national footprint.

In this highly influential role, you’ll oversee several critical functions such as Operations and Facility Management, Logistics/3PL, and Health & Safety — while contributing strategic insights to Risk Management, Sustainability, Regulatory Affairs, and Quality initiatives. You must have a strong willingness to roll up one’s sleeves and work hands‑on within a team dedicated to operations and logistics. This role requires being just as strategic as hands‑on in day‑to‑day projects.

Reporting directly to the Senior Vice President - Corporate
, you will partner closely with our Commercial team to drive growth, optimize our supply chain performance, and champion a culture of continuous improvement
. Your leadership will be central to ensuring Quadra delivers exceptional customer service while maintaining safety, efficiency and cost effectiveness at every step.

• Champion a culture of safety accountability and excellence, ensuring that every team member actively contributes to risk mitigation and safe operations
• Define and execute the U.S. supply chain and logistics strategy that supports our growth objectives, customer service excellence and operational efficiency
• Continue to build and lead a high‑performing Operations and Logistics team – fostering engagement, empowerment, and ensuring a strong culture of safety, growth and continuous improvement
• Set and communicate clear strategic goals and objectives for the team aligned on the Company’s strategic plan and long‑term vision for the U.S. expansion
• Lead organizational change with clarity and purpose, ensuring alignment and flawless execution across functions and business groups.
• Develop and manage financial budgets and KPIs for U.S. operations ensuring effective cost containment and achievement of corporate financial targets
• Responsibility for overall service level, productivity and cost; measure and monitor service levels, productivity parameters through established KPI’s
• Establish and manage relationships with third‑party logistics partners, warehouses, and satellite facilities, ensuring contractual compliance, performance, and inventory accuracy.
• Act as a Strategic Partner to the Commercial team and Senior Business Leaders, to optimize business and sales objectives for the Company. Become a partner of choice and demonstrate excellent business acumen to support numerous commercial key projects in the United States.
• Lead and coordinate major capital and infrastructure projects
  , ensuring they are executed safely, efficiently, and in line with strategic priorities
• Continuously assess organizational capabilities against current and future needs, proactively adjusting to sustain operational excellence and customer satisfaction.
• Represent Quadra in key industry, regulatory, and community discussions related to logistics, infrastructure, and supply chain development in the U.S.

• In collaboration with the Operations and Commercial Business leadership,
  lead the commissioning and operation of new U.S. facilities
  , ensuring full compliance, readiness, and alignment with Quadra’s growth plans.
• Drive operational optimization and efficiency initiatives across all U.S. sites, including layout redesign, equipment choices, space utilization, and process enhancements.
• Oversee compliance with all relevant regulatory programs (e.g. ISO, GDP, BRC, RD, COR etc..) certifications, policies and procedures, internal and external audits to ensure successful qualification within the region
• Partner with the Risk Management and Regulatory Affairs teams, to ensure ongoing compliance with EH&S, OSHA, NACD and other safety requirements, including audits for new and existing customers.
• Guarantee that operational capabilities consistently meet or exceed customer and industry requirements for safety, cost and…