IT Specialist - IT Specialist Senior

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Job Title: IT Specialist - IT Specialist Senior

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

** The official job title for this position will beIT Specialist I, II or Senior depending on relevant years of experience. This is a hybrid position located in Jackson, MS, Little Rock, AR, New Orleans, LA or The Woodlands, TX. Relocation assistance and sponsorship is not provided.**

This role provides support and advanced expertise of Operations Technology (OT) applications in a Critical Infrastructure Protection (CIP) environment. The primary responsibilities include day-to-day support for host modeling and display building for the Entergy Transmission & Distribution EMS SCADA Systems.

Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support

Experience and/or familiarity with distribution automation and self-healing networks. This includes IP/DNP troubleshooting and network diagnostics that support a distribution automation infrastructure.

GE EMS/SCADA expertise

SCADA - experience with RTU modeling and calculations

Display building experience (WebFG)

Design Host System configurations to support RTU installations and protocol definitions.

Perform database analysis in response to data requests from Engineering and Capital Construction and Operations and Maintenance organizations.

Verify system operation, database integrity, and data presentation effectiveness on a routine basis, responding to dispatcher requests for assistance, repairs, and improvements.

Provide routine and emergency support for Host System operations systems and application software

Design, create, and implement EMS/SCADA-related special projects

Coordinate database modifications with all Operations Centers

Respond to Service Now requests for support from TCC/DOC Operations

Provide customer support and services for reported issues, service requests and inquiries

Effectively communicate technical information, concepts, and ideas verbally and in writing

Participate in the team 24 hour on-call rotation

Bachelor’s Degree or Experience Equivalent;
Master’s Degree preferred

• IT Specialist I: 0-2 years of relevant experience
• IT Specialist II: 2+ years of relevant experience
• IT Specialist Sr: 4+ years of relevant experience

Strong track record of relevant technology delivery

Design, development and testing of real time systems applications and enhancements

Database Administration – experience with development, testing, and operating databases

Other position that would support the development and progression into this position would include the following: IT Specialist Sr, IT Consultant.

Ability to work in a fast pace and dynamic environment, including work outside of normal business hours

Ability to support real-time systems

Ability to support cyber security activities such as, system hardening, patch management, and configuration management

Knowledge of security controls testing, security audits, and security assessments

Ability to support of fraud and computer forensics research

Highly motivated and ability to work without direct supervision

Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)

Very good written and oral communication skills

Ability to act as a lead or technical expert

Primary

Location:

Texas-The Woodlands / Texas :
The Woodlands || Arkansas :
Little Rock || Louisiana :
New Orleans || Mississippi :
Jackson

Job Function
:
Information Technology FLSA Status
:
Exempt Ind Relocation Option: No Relocation Offered Union description/code
: NON BARGAINING UNIT Number of Openings
: 1 Req : 121333 Travel Percentage
:
Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please  to view the EEO page, or see statements below.

The Entergy System of Companies provides equal…