Environmental Services Representative

At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.

• Interacts in a positive, professional manner with patients, family and staff.
• Actively participates in meetings, huddles and with other team members using positive communication.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.

• Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors.
• Promptly responds to all assignments to create an environment that is conducive for healing.
• Performs efficient room cleaning processes ensuring timely patient admissions.

• Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.
• Achieves discharge, daily room cleaning and assigned area turn‑around times, as appropriate.
• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment.
• Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards.
• Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards.

• Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift.
• Manages time effectively and prioritizes department daily tasks, minimizing incidental overtime.

• Assumes responsibility for growth and development. Participates in continuing education and in‑service programs.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.) preferred

• One year of experience preferred