Director of Medical Staff Services

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Come lead with us at Houston Methodist The Woodlands Hospital

At Houston Methodist, the Director Medical Staff Services position is responsible for providing leadership and support to the organized Medical Staff and serving as a liaison to promote and enhance communication and positive working relationships. The position is also responsible for establishing and maintaining continuity in the planning, development and implementation of standards, policies and procedures and operationalizing policies applicable to the Medical Staff Services department's function including credentialing, bylaws, rules & regulations, fair hearing plan, allied health professional manual, medico‑legal issues, quality and administrative functions.

The Director will be responsible for activities related to credentialing and privileges and for all medical staff meetings ensuring effective and efficient use of time spent addressing medical staff issues and needs. Responsibility exists for assuring compliance and continual accreditation readiness, licensure with the Texas Department of Health and other licensing and regulatory standards relative to the Medical Staff organization.

This position may also assume responsibility for other functions as directed by senior leadership.

The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work‑related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment.

The position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

Exempt

• Bachelor’s degree in healthcare administration, business administration, or other relevant field
• Master’s degree preferred

• Five years of experience in medical staff services in a similar hospital environment
• Three years of supervisory/management experience required

• Preferred: CPCS – Certified Provider Credentialing Specialist (NAMSS)
• CPMSM – Certified Professional Medical Services Management (NAMSS)
• CPHQ – Certified Professional in Healthcare Quality (NAHQ)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Proficiency in speaking, reading, and writing the English language necessary to perform essential functions, especially in activities impacting patient or employee safety or security
• Ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modify one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self‑direction, initiative, and effective interpersonal, oral and written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action consistent with facts, constraints and probable consequences
• Extensive knowledge of regulatory and accreditation agency requirements that impact the department; stays abreast of industry changes
• Demonstrates highly effective communication skills—strong written communications and presentation abilities
• Ability to work effectively in a fast‑paced environment
• Demonstrates flexibility and…