VALET

About Us

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. This recognition serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

We have a strong, distinctive culture that is heavily influenced by a shared vision, style, and values. Our company values—clear values, caring, loyalty, humility, and a deep commitment to community—bind our business, clients, and team members. These characteristics often steer our decision‑making and define how we treat our customers, clients, suppliers, and team members.

At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. The role focuses on delivering top‑notch customer service and enhancing the profitability of our operations.

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns and handle any issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment, treating colleagues as an extension of the work family.
• Assist team members during peak times or as needed, promoting unity and cooperation.
• Provide outstanding customer service by promptly assisting guests with parking needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
• Carry bags or provide directions when needed.
• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and capable of making a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

• Hourly wage plus tips.
• Medical, dental, vision, and life insurance coverage for full‑time, eligible employees.
• Flexible Spending Accounts for full‑time, eligible employees.
• 401(k) plan.
• Vacation/Sick leave for full‑time and part‑time employees.
• Holiday pay for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.