Administrative Assistant

FLSA STATUS

Non-exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• endan’s degree required or an additional two years of experience (in addition to the minimum experience requirements listed below) required in lieu of degree

• None

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members
  
  STATE and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment
• Exhibits organizational and critical thinking skills
• Ability to create graphs and spreadsheets
• Possesses excellent customer service skills
• Ability to operate basic office equipment
• Demonstrates ability to work alone and with a team
• Knowledge of Microsoft Office software programs, including Word, Excel, Power Point
• Proficient in spelling, punctuation, grammar and other English language skills

• Receives and screens visitors and telephone calls in a professional and courteous manner and handles general inquiries. Takes complete messages with accurate date, time, name, number and information which includes determining the nature of each call and prioritizing.
• Maintains assigned calendar(s). Schedules/coordinates meetings, conferences and Web Ex/conference calls, special events, appointments and travel arrangements and keeps leader(s) informed of schedule change prior to meeting or appointment.
• Provides contributions towards improvement of department scores for employee engagement on department scoreboard, i.e., peer-to-peer accountability.

• Performs administrative tasks and duties specific to department being supported, which may include preparing complicated documents, maintaining databases, accessing information from databases in order to prepare reports, etc.
• Prepares and transcribes meeting minutes, correspondence, forms, reports, and other written communications as required. Is accountable for ensuring accuracy and completeness through attention to detail. Maintains department record systems to uphold accurate files.
• Independently prepares, with management differentiating and approval, computer-generated slides and/or hand