Customer Service Representative

For over 20 years, DZ Corporation has been a trusted provider of construction, installation, manufacturing, and service in Central Florida. Known for its hard work, innovation, and commitment to customer satisfaction, DZ Corporation delivers high‑quality infrastructure built to last. Our mission is to exceed expectations by prioritizing excellence and durability. We believe in creating strong relationships with our clients, building trust through reliable and efficient services.

At DZ Corporation Requests, we make complex projects simple—"DZ Makes It Easy".

We are seeking a full‑time Customer Service Representative for an on‑site role in The Villages, FL. This role involves interacting with customers to address inquiries, resolve issues, and deliver a positive customer experience. Key responsibilities include managing communication channels, responding to queries, providing information about services, and maintaining high customer satisfaction. The ideal candidate will collaborate with internal teams to ensure the seamless delivery of solutions.

• Strong skills in Customer Service, Customer Support, and understanding Customer Satisfaction
• Experience improving and evaluating Customer Experience processes gesture
• Ability to work efficiently in an on‑site team environment
• Proficiency in using customer relationship management (CRM) tools
• High school diploma or equivalent; additional education is a bonus
Previous experience in customer service or a related field is a plus

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