Store Manager- CHEF'STORE

Overview

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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CHEF’STORE® is your destination for the best in restaurant shopping – serving both professional chefs and home chefs alike. Get great food at wholesale prices: fresh produce, meat, dairy and more, in the variety and volume you need. It’s a fresh take on shopping for restaurant equipment and supplies, with easy access and a superior customer experience in our clutter-free stores.

No memberships. Public welcome. CHEF’STORE means savings on everything you need.

When you join the CHEF STORE® team you ll notice that you keep encountering the same smiling faces. Many of our employees have been with us for 20 years or more. We value employees who care about the relationships they build with our customers, know the ins and outs of our stores, are ready to offer cost-saving tips, and help customers find exactly what they re looking for.

As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.

• Provide a store culture that focuses on initiating and supporting outside sales calls as well as creating a strong, superior service culture within the store, focused on great food, great food people and making it easy.
• Manage the monthly Profit and Loss (P&L) and assist in the Annual Operating Plan (AOP) budgeting process; maintain budgeted sales and profits, with a focus on increasing sales, managing shrinkage and providing full support to all of the area Territory Managers (TMs).
• Implement and supervise strict controls regarding inventory SOPs, cash, checks, credit, and other critical aspects of the business, ensuring that all staff comply with company policies, procedures and store SOPs. Ensure the facility is well maintained and a safe environment for staff and customers.
• Monitor the auto replenishment function of the POS to ensure correct products and quantities are delivered in a timely fashion, providing feedback to the IT team on POS and cash management systems.
• Determine marketing strategy and devise marketing plans and store strategies to improve sales; initiate and execute marketing events and programs.
• Work with the Company s HR department to advertise, recruit, interview, select, hire, orient, train, develop and retain staff members.
• Monitor performance of all staff and conduct employee evaluations, including follow-up on recommendations, training and disciplinary actions in consultation with HR.
• Supervise store management and floor staff with day-to-day direction including scheduling, store goals, sales and shrinkage targets, and communicating results.
• Implement, provide and monitor training programs to increase knowledge, productivity, accuracy, sales and profits, morale, and motivation.
• Communicate merchandising and marketing programs to store staff and oversee execution and follow-up reporting.
• Adhere to and enforce all Company policies, processes and procedures.
• Ensure facility is well maintained and a safe environment for staff and customers.
• Other duties as assigned or required.

Education/Training:

• Bachelor s Degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance strongly preferred.

Related

Experience:

• Minimum of five (5) years experience in a retail work environment required.
• At least three (3) years of management/supervisory experience.

Knowledge/Skills/Abilities:

• Strong planning and organizational skills.
• Strong customer service focus and ability to build professional relationships with the client base.
• Ability to think quickly and critically, make sound business decisions, and think logically.
• Leadership, motivation, communication, and negotiation skills.
• Adaptability and willingness to assist to ensure fast, easy, professional service.
• Strong business awareness and ability to review and…