Front Desk Agent

Benefits

• Medical, Dental and Vision insurance after 90 days of full time employment.

• Paid Vacation after 90 days of full time employment.

• Hotel Travel Discount Benefits after 90 days of full time employment.

We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. This position will include nights and evening shifts. Night shifts will include a fifty cent bonus per hour above the starting wage.

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify their payment information
• Welcome guests to our property with a friendly smile and upbeat attitude
• Answer all questions about the facilities
• Respond to complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guests

• Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservations software, like Opera, OnQ or Fosse
• Excellent communication and organizational skills
• Bilingual (Preferred)
• Reliable transportation to and from the property
• Must present self with professional hygiene and appearance
• Determination to succeed and grow as a valued team member

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.