Arcade Attendant

Overview

Andretti Indoor Karting & Games is seeking an Arcade Attendant to join the team. We are a Team that strives for the Family Entertainment Center experience, delivering the best in indoor karting, immersive Virtual Reality Simulators, arcade fun, event spaces and restaurants in spotlessly clean venues with friendly, knowledgeable team members. We offer opportunities for career growth and competitive pay with benefits such as a 401k with company match.

Position available:
Part-time Arcade Attendant. This role is responsible for anticipating guest needs and exceeding guest service expectations while maintaining a fun and exciting atmosphere. All positions involve assisting guests across various areas and upholding Andretti’s standards of quality guest satisfaction.

Note:

The original description contains additional postings and boilerplate not essential to this specific role. The refined version focuses on the Arcade Attendant position and its requirements.

• Welcome visitors by greeting them in a friendly and positive manner.
• Explain racing requirements and safety guidelines to guests clearly and confidently.
• Conduct redemption inventory and ensure displays are fully stocked.
• Perform minor repairs on games and explain game operations to guests.
• Notify Game Technicians of any machine errors and return game play credit to guests.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Assist with guest recovery and ensure positive guest experiences.
• Maintain knowledge of the Andretti brand, products, policies and procedures.
• Communicate clearly and professionally with guests and co-workers.
• Be aware of and knowledgeable about facility emergency procedures.
• Perform opening, running and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

• High School Diploma or equivalent.
• Desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Ability to work a varied schedule including days, nights, holidays and weekends.

• Walk or stand for extended periods.
• Lift up to 15 lbs on a regular basis; occasional lifting up to 50 lbs.
• Ability to perform tasks requiring organization, bending, reaching, lifting, climbing and stocking.
• Ability to understand, follow and maintain safety standards at all times.
• Work environment may include bright, dim or flashing lights and loud sounds; manual dexterity to operate equipment.

• Full-time