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Permits & Utility Billing CSR — Customer Experience

Job in The Colony, Denton County, Texas, 75056, USA
Listing for: City of The Colony
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A municipal authority in The Colony is seeking a Customer Service Representative to manage permits and utility billing. The role involves handling a high volume of calls, processing payments, and ensuring customer satisfaction. Candidates should have a High School diploma, five years in office procedures, and three years in customer service. Bilingualism is preferred, and experience with relevant software is a plus.

This position is critical to maintaining positive public relations and assisting residents effectively.
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