Warehouse Operations Manager - Nights

Warehouse Operations Manager - Nights - (WOM.
25)

Warehouse Operations Manager - Nights

Thatcham, RG19 4BQ
GB (Main)

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

We’re seeking an experienced Night Warehouse Operations Manager to join our team in Thatcham. In this role, you’ll take ownership of night operations within our busy distribution centre, ensuring smooth, efficient, and cost‑effective performance. You’ll lead warehouse functions across all shifts, driving operational excellence to meet customer requirements while supporting Gist’s wider network objectives. Experience in warehouse management within the FMCG sector is highly desirable.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Private Medical Healthcare
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first‑class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Salary: Up to £52,000 plus night shift allowance of £6,000 per annum

Hours: 37.5 Per Week

Working Pattern: Nights - Any 5 from 7

Location: Gist Limited, Enterprise Way, Thatcham, RG19 4BQ

What you’ll do:

• Support shift managers with counselling, coaching and the development of all employees.
• Ensuring effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs
• Driving positive change and engaging culture, bringing to life the Gist values
• Accountable for Operational excellence i.e. cost and service delivery including Peak planning/delivery
• Be responsible for overall productivity within the operation, ensure that activities are cost effective and manage levels of manpower and other resources.
• Plan and co‑ordinate detailed operational activities through shift managers, to ensure the required level of service is provided to the customer.
• Customer service management including escalation to store
• Accountable for delivery of operational KPIs. Maintain and improve performance levels to maximise efficiency of operation in line with account KPI's.
• Accountability for delivering the warehouse budget
• Ownership of continuous improvement initiatives and controllable costs

Who you are:

• Thorough knowledge and hands on experience of a warehouse function within the FMCG Distribution Industry
• A background operating at a managerial level is a must
• A passion for encouraging teamwork, focusing on creating an innovative culture where all employees can voice their suggestions and ideas
• Excellent team management and customer relationship skills
• Analytical mind‑set
• Flexibility to cover a variety of shift patterns in the future
• Previous experience working with Trade Unions

Why Gist?

At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical.

Our objective is to establish a performance‑focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan

A.

Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more…