Implementation Specialist

Company Description

Adozta Softech partners with leading software solutions to provide specialized consulting, implementation, and support services tailored for small businesses and startups. Our team of experienced consultants delivers customized solutions to help clients enhance productivity, strengthen customer relationships, and scale operations effectively. We are committed to quality, innovation, and building trusted partnerships with our clients. By adapting to the unique needs of every business, we ensure a seamless and efficient integration of software solutions.

Role Description

This is a full-time, on-site role for an Implementation Specialist located in Thanjavur. The Implementation Specialist will oversee the successful deployment of software solutions tailored to client requirements. Daily tasks include installing and configuring software, providing training to users, troubleshooting issues, and ensuring a seamless implementation process. The role also involves maintaining close communication with clients, addressing their needs effectively, and ensuring client satisfaction throughout the implementation lifecycle.

Qualifications

- Strong skills in Software Implementation and understanding of deployment processes
- Exceptional Communication and Customer Service skills to effectively address client inquiries and needs
- Commitment to Customer Satisfaction to ensure a high-quality client experience
- Ability to work collaboratively with internal teams and clients
- Experience in working with small businesses or startups is a plus
- Bachelor’s degree in Computer Science, Information Technology, or a related field