Job Description & How to Apply Below
Solid understanding of P2P Shared Service operations and experience in P2P Help Desk/Service Desk.
Ensure timely responses to all Helpdesk/Service Desk queries in line with internal guidelines.
Possess strong written, oral, and analytical skills.
Support the Manager in helpdesk reporting and escalation management.
Experience working with SAP, Excel, and workflow systems.
Proven experience in customer relations management for Vendor Help Desk/Service Desk roles.
Work Experience
2 to 4 Years
Education
Graduation in Accountancy or Commerce
Competencies
Innovation & Creativity
Strategic Agility
Result Orientation
Collaboration
Stakeholder Management
Customer Centricity
Developing Talent
Process Excellence
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